Terms of service

Sweet Sunflower LLC

Last Updated: October 27, 2026

Welcome to Sweet Sunflower. By accessing our website, browsing our products, or placing an order with us, you acknowledge the following terms and conditions.

1. Our Products and Services

Sweet Sunflower offers handcrafted desserts, cakes, savory dishes, catering, and event-related services.

Our products are freshly prepared to order. Availability, customization options, and preparation times may vary.

We reserve the right to update our products, menus, descriptions, and prices without prior notice. Changes will not affect orders already confirmed at an agreed price.

2. Orders and Confirmation

Our website currently operates as an online catalog.

Customers may browse products, select available options, and submit order requests through WhatsApp.

Submitting a request does not constitute a confirmed order.

All orders are subject to availability and are confirmed directly by our team, including product selection, quantities, pricing, fulfillment details, and payment arrangements.

3. Pricing and Payment

All prices displayed on our website are in US dollars.

Additional charges, including delivery fees, customization, applicable taxes, and requested services, will be communicated before order confirmation.

We accept payment through approved methods communicated directly by our team, including Zelle and other available payment options.

For catering and event services, deposits and payment schedules are specified in the individual proposal or service agreement.

4. Preparation and Lead Time

Most individual orders require a minimum of 2 days' advance notice.

Requests with shorter notice may be considered depending on availability.

Larger orders, custom products, and catering events may require additional preparation time.

5. Pickup and Delivery

Pickup arrangements and delivery availability are confirmed individually.

Delivery fees may vary depending on location, order size, and service requirements.

Customers are responsible for providing accurate delivery information and being available at the agreed pickup or delivery time.

6. Cancellations and Refunds

Cancellations, rescheduling, credits, and refunds are governed by our published Return & Refund Policy.

Due to the perishable and made-to-order nature of our products, certain orders may be nonrefundable once preparation or ingredient purchasing has begun.

7. Catering and Event Services

Catering menus, setup, delivery, staffing, rentals, floral arrangements, and other event services are customized according to each event.

Additional services may involve third-party providers and are subject to availability.

Specific details, inclusions, payment schedules, cancellation conditions, and responsibilities will be outlined in the applicable proposal or service agreement.

Where a signed event agreement establishes specific terms, those terms will govern that event, subject to applicable law.

8. Allergies and Dietary Restrictions

Some products contain or may come into contact with common allergens, including milk, eggs, wheat, soy, peanuts, tree nuts, and seafood.

Customers must inform our team of allergies and dietary restrictions before confirming an order.

While we make reasonable efforts to accommodate requests, we cannot guarantee an allergen-free preparation environment.

9. Website Content

Photographs, product descriptions, menus, branding, and other original website content belong to Sweet Sunflower or their respective rights holders.

Unauthorized commercial reproduction or use of our original content is prohibited.

10. Website Information

We make reasonable efforts to maintain accurate website information. However, occasional errors in product descriptions, pricing, or availability may occur.

If an error affects a requested order, we will communicate the correct information before confirming it.

11. Privacy

Personal information submitted through our website is handled in accordance with our Privacy Policy.

Communications through WhatsApp may also be subject to WhatsApp's privacy practices.

12. Applicable Law

These Terms of Service are governed by the applicable laws of the State of Florida, United States, without limiting any mandatory consumer rights.

13. Contact Information

For questions regarding our products, services, or these terms, please contact Sweet Sunflower.

Website: sweetsunflowerbr.com

English: +1 (786) 781-8251

Portuguese: +1 (786) 816-5390

Nothing in these Terms of Service excludes or limits rights or remedies that cannot legally be excluded or limited.